14 Day Money Back Guarantee & Refund Policy
At WPXStudios, we want you to be 100% satisfied.
You do not need to hesitate to contact us, in case you have any doubts related to technical or sales.
Even after attempting to address challenges with our Support employees, if you still believe our website design services do not best match your requirements…we will make things right!
Only the WordPress Maintenance and Hosting plans will be subjected to the refund policy.
Our policy allows for a complete money-back guarantee within 14 days of the transaction date. If you contact us personally, please add specifics about the reason for your refund request. We’d love to know what went south and how we can improve.
At WPXStudios, we ensure the refund payment procedure is instantly submitted, and we make every effort to complete it as fast as possible. However, depending on the type of your financial institution, the refund may take up to 20 days to appear in your bank account or credit card. Stripe.com can help you with further information at Customer refund processing time.
Requesting a Refund
You can submit your refund request from here.
After submitting the refund request, we will analyze your details and situation. Based on our study and will be in touch with you regarding the next steps of the refund process.
Refund requests will be processed in a maximum of three weeks from the date they are received. Therefore, you can rest assured that we will be addressing all your requests.
Note: Refunds will only be issued for Retainer plans if the hours are not used.