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Maintenance and Support Plan Options

Running WordPress websites can be manageable but overwhelming at times too. All you need is support that has got you covered with all the maintenance aspects. Be it simply for maintenance updates or to answer your questions on a few how-tos. Our WordPress support team will be there for all of it. We will ensure your site is updated, secured against threats, and provide you with our consulting services from time to time if needed.

Want 2 Months Free? Sign Up for Yearly Plan

Yearly Monthly
STANDARD
PLUS
PRO

Choose Plans

  • Weekly WP Updates
  • 24/7 Emergency Support
  • 24/7 Uptime Monitoring
  • Google Analytics Integration
  • Weekly Reports
  • Cloud Backups
  • 24/7 Unlimited Website Edits
  • Security Optimization
  • iThemes Security Pro Premium
  • Speed Optimization
  • Mobile & Tablet Optimization
  • Image & Media Optimization
  • Complete Malware Removal
  • Support for eCommerce Sites
  • Support for Membership Sites
  • Support for Advanced Functionality
  • WordPress Multisite
  • Support for Custom Built Sites
  • Safe Updates on Custom Sites
  • 24/7 Custom Code Monitoring
  • Pantheon-hosted Site Support
  • Advanced Custom Support
  • AWS-hosted Site Support
  • Git Management

STANDARD

$49 / monthBilled Yearly

$59 / month

  • 1x Daily

PLUS

$119 / monthBilled Yearly

$139 / month

  • 2x Daily

PRO

$159 / monthBilled Yearly

$199 / month

  • 4x Daily

Additional Maintenance Plans

CUSTOM PLAN

$329 / mo
(Billed Yearly)
$399 / mo
(Billed Monthly)

Our Custom Plan include PRO plan + Advanced functionality ( GIT Management, AWS-hosted Site Support, Multisite[Upto 3], Pantheon-hosted Site Support and much more)

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ENTERPRISE PLANS

Contact us

Are you a large or enterprise business that needs 25+ websites managed? Schedule a call with our Enterprise Sales team to discuss how we can fit your needs, bulk pricing, etc.

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WHITE-LABEL PARTNERSHIP

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Are you a design agency managing client websites? WPXStudios partners with design agencies, marketing firms and freelancers by offering a simple and effective white-label solution.

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Faqs about Website Management

Website maintenance is an ongoing aspect that includes keeping your website performing at its best. This includes frequently installing plug-ins, dealing with emergency issues, making security updates, and monitoring the loading speed of your web pages.

Website maintenance costs can differ a lot, depending on the level of support you need and the size of your website. However, you can expect to pay $400 to $60,000 (for multiple and high-end websites) annually to keep your website safe and secure.

To sign up with a suitable plan, firstly, you can check the table above for the inclusions and features of each plan. Then, click on the “Get Started” button to go ahead with whichever plan you want to select.

Once selected, you will be automatically redirected to the checkout page, where you can check the details and make the purchase. You will need to fill out all the information completely and make the payment for creating an account with us.

Once your account is successfully created, you will get a series of onboarding and introductory emails from us. The first email will explain how you can give our operations team secure access to your site. The subsequent few emails will highlight how you can ask for edits, how we update you on plug-ins and speed optimizations, the practical screen capture tools, and more ways to get the best of our plan.

We have an entire team devoted to measuring the success of our clients and white-label partners. This team is a part of the support desk and will help you out in each step of getting started.

If you’re our new white-label partner, our team will give you step-by-step instructions and all the resources to set up your email address and reports, get access to our Partner Hub, and help you out with strategies to scale sell our plans.

After successful account creation, one of our support team members will contact you within 24 hours. The data collection will be fully secured.

Unlimited edits include content edits on web pages, changes in banners, plug-in settings, headers, footers, etc. It also includes CSS adjustments, formatting landing pages, changes in media, adding a new landing page, adding coupon codes, and updating shopping carts. However, there are terms on which edits are included and which are not.

The unlimited edits part does not include:

  • Updating custom code
  • Content creation
  • Building an entirely new website or subdomain
  • Custom development (themes, PHP, plug-ins, etc.)
  • Graphic design
  • PSD to WordPress

Below are a few examples that can help you understand.

  1. Included: You have created a blog and sent it to us with attached images and format for WordPress with instructions. We will be happy to upload it.
  2. Not included: You want us to create content for a new blog, find images, and upload it on WordPress with no formatting instructions from your side.
  3. Included: You have provided all the needed content about a new product, and you want us to add it to your new WooCommerce website.
  4. Not included: You tell us to create a new custom checkout process for your WooCommerce store.
  5. Included: You tell us to install and set up a plug-in so that you can make use of its built-in functionality.
  6. Not included: You want our company to create new functionality that is not part of a particular plug-in. Nevertheless, you can always get custom development at an hourly development rate.
  7. Included: You send us the content that needs to replace the existing content on your About page. We can change it for you in no time.
  8. Not included: You want us to create new content and design for your About page.

Although custom development isn’t included in the plan, we’d love to help you with your requirements at an hourly rate or with our other retainer plans.

Yes, our team of experts can effectively manage your WooCommerce websites. But such websites with advanced functionalities will need you to get our other plan. That plan includes managing multi-language sites, membership sites, sites with on-site payments, etc. These sites require more dedicated resources to keep them fast, secure, and running smoothly.

No, we can work on your website regardless of where it is hosted. However, we understand that different websites may have varied needs, and everyone has realistic budgets to meet.

That being said, we might not be able to achieve the ultimate speed and security goals on a shared hosting provider. We, too, have some great hosting plans if you’d like to upgrade.

One of our support team members will get in touch with you to collect data within 24 hours of your sign-up. Your data will be fully secured, so you need not worry!

Once we get your login information for your WordPress dashboard and hosting provider, we will implement our plan in the next 24-48 hours. It includes a 200+ item checklist that ensures your website is fully optimized.

The speed enhancements may take up to a week as they require optimizing your themes, plug-ins, and unique core files. We are cautious about not causing any downtime for your site. We take enough time to ensure everything is done right instead of risking compromising your website.

Our whole process is transparent. We will give you updates on the ongoing work at every step via email.

You can expect to get your first weekly report on the first Monday after your sign-up. If you have signed up on the weekend, we will send the first report the following Monday to ensure we have everything ready.

No problem, we can manage your websites, be it one or multiple of them.

Each of our plans covers one single site, domain, subdomain, and its WordPress installation. If you have multiple sites as subdomains, they will be counted as separate sites. For example, you will 5 different plans if you’d like us to manage 5 of your websites.

You can choose different plans for each of them, depending on the requirement of that website.

We’ve set up our pricing structure lean and our content to the point. And it makes more sense to handle the support through email with our global team.

Even if we don’t offer phone support, we have a team that ensures 24/7, fast, effective, and friendly customer service. Customer service is a massive priority at WPXStudios, and you’ll find our email support enough to solve all your queries on time.

WPXStudios distinguishes itself from other maintenance companies because we offer 24/7 support. Our team is built around a remote environment, and we have a staff in the US and across the globe. This helps us tackle all WordPress emergencies that come up anytime.

When you work with WPXStudios, a significant part of your payment goes towards helping us donate time to causes we all care about. For example, a considerable amount of our revenue goes towards the 100% free development time and plan we donate to herresiliencycenter.org.
HER Resiliency Center is an NGO that works toward helping vulnerable young women aged 18-25 years with the resources, skills, and support to ensure they thrive and make positive decisions. HER and its highly trained staff direct these young women towards a path of independence by mentoring them and taking workshops.

About our work, we let our customers speak for themselves. From our phenomenal online reviews, testimonials, and customer stories, you can see that.

We also offer a white-label partnership program for marketing firms, freelancers, and design agencies. WPXStudios offers simple and effective white-label solutions for website edits, performance enhancements, regular maintenance, and additional security for your client’s websites. We can be your background technical support!

We accept Visa, MasterCard, American Express, ACH, and Discover payments. If you have enrolled for our monthly plans, we will charge your bank account each month on a recurring basis until you make changes to your plan.

We have a team that is distributed across all parts of the world. That makes sure that we are available 24×7 for handling all your queries.

We offer a full refund within the first 14 days of the transaction date of enrolling in one of our plans. We want you to be 100% satisfied with our work, and if you are not happy with our service during the trial period, we’ll refund your amount.

Even after the trial period, you may cancel your membership anytime. Unfortunately, we don’t offer refunds for monthly subscriptions. But, we’ll issue a refund for the remaining days of your subscription if you have paid for an annual subscription.

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